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Encouraging Post-Appointment Follow Ups(Post)
Follow-up visits are one of the most difficult aspects of pet health care to manage for both clients and clinics. In one study, 78% of clients expected a follow-up, while only 52% received call-backs.
Building Your Clinic’s Brand to Stand Out(Post)Why should pet owners choose your clinic over another nearby practice? In most communities, veterinary clinics offer similar services at similar prices. What sets one practice apart isn’t just care. I
How Do Owners Spend Money on Their Pets?(Post)There’s no doubt that the pet care industry is booming, but where is that money going? Each year, the American Pet Products Association (APPA) conducts a survey to estimate pet industry spending and p
Combating Hairballs: Essential Guidance for Cat Owners(Post)Combating hairballs ranks high on the list of unpleasant realities every cat owner faces. That distinctive hacking sound in the middle of the night, the soggy surprise on the carpet, the concern that
Promoting Annual Checkups(Post)Preventative health care is just as important for pets as it is for humans, but it can be hard to get your clients on board for adding the expense and inconvenience of check-up visits when their pets
Finding the Right Diet (Post)With so many fad diets and food trends, humans are always trying new ways to keep themselves healthy and living longer. But what is probably most surprising, is that many people will feed their pets j
Pet Safety Hazards(Post)With every wet kiss and adorable look, there’s no denying that our pets are beloved members of the family. As with everyone we love, we want to keep our pets safe and healthy in every season and under
Adding Touches to Improve Retail Sales(Post)Your clinic’s retail space is easy to overlook because it’s not at the center of health care services. However, it’s an important source of revenue, and it helps clients who are looking for recommende
Establishing a Thriving Clinic in a Competitive Industry(Post)In veterinary school, you learned how to care for animals, but in the real world, you also need to know how to care for a business. Ideally, you should see a positive cash flow after 6 months of opera
Working with Service Animals: What Every Veterinary Clinic Needs to Know (Post)A dog trained to detect seizures and an emotional support cat living in a no-pets apartment fall under two completely different federal laws. Mixing them up creates real problems, both for the client
Deck the Halls and Totes: Decorating Your Veterinary Clinic with Christmas-Themed Bags(Post)Giving Away Christmas-Themed Bags to Your Veterinary Clients During the holidays, it's important to not only send out holiday greetings to clients, but use any bags they take home with them to build r
Evolving Care Expectations: Ways to Enhance the Client & Veterinary Experience(Post)Veterinary practices today face growing expectations from clients. Pet owners want more than just quality care for their furry friends; they’re looking for a genuine and thoughtful experience. Fr
