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How to Use a ClayPaws® Kit(Post)
It’s easy to see why ClayPaws® kits are some of our most popular items: they’re a great way to make a unique memento for clients, whether they want to remember a lost pet or commemorate a new member o
Managing Pet Health Information: A Lesson from DCM Issues Related to New Pet Foods (Post)In a perfect world, pet owners could get all the health care information on their pet straight from their veterinarian. However, news and online communities also play a role in informing clients for b
Strategies to Improve Your Marketing: What are Clients Looking For? (Post)Getting your name out is one thing, but if you want to attract customers, you need to understand their needs. What are clients looking for in a veterinary practice, and how can you use that informatio
Should You Make the Jump to Emergency or Urgent Vet Care?(Post)Your clinic has a lot of options when it comes to expanding your services. You could add other pet services like boarding and grooming, or new health care options including diagnostics and dentistry.
How to Improve Customer Experience for Your Veterinary Clinic's Clients(Post)Your patients are animals, but the person paying the bill and booking the next appointment is human. A veterinary clinic that makes life easier for pet owners keeps more of them coming back. None of
Where Does Telehealth Fit into Modern Pet Care?(Post)“Telehealth” is the vet care buzz word of the moment, but aspects of remote care have been around for years. How does it fit into modern pet care, and how can you get your clients onboard? What is Te
Working with Your Clients on Surgery Recovery(Post)Veterinary medical procedures are a team effort, and that team includes the owner. Sure, there are surgeons, assistants and other medical staff involved. However, any time the animal spends outside th
Helping Pet Owners Prepare for Travel With Their Pets(Post)Summer vacations, holiday visits to family, cross-country relocations, weekend camping trips. Pet owners face countless situations where they need to decide whether their furry companions join the jou
How to Make Every Client Think of Your Clinic First(Post)Veterinary care is no longer the differentiator it once was. Most clinics deliver high-quality medicine. What separates one practice from another is what clients remember and who they think of first w
Tick Tidbits: Insights & Protection Updates(Post)Ticks and fleas might be small, but their impact on pets and their owners is anything but. These pesky parasites can turn a simple outdoor adventure into an itchy ordeal. For pet owners, veterina
Pet Grooming Tips for Dog and Cat Owners(Post)Professional grooming plays an important role in your pet’s health. But what happens between appointments matters just as much. When pet owners understand how to care for their dog or cat at home, it
Client-Centered Care: Enhancing Customer Service through Veterinary Practice Management(Post)You probably got into the veterinary business because you love animals and want to help them. Seeing pets every day is what drove you to open a veterinary clinic in the first place and what you're pas
