How do you get the best results from your advertising dollars? When you’re running a vet clinic, it’s often not about how many people see your message, it’s about making sure it’s seen by pet owners, gives them a favorable impression, and helps reinforce your reputation with current clients as well as potential customers. These tips will help you focus your promotions to make the biggest impact.
Quality Over Quantity
Your products represent your clinic, so it pays to make a good impression.
Whenever you choose a promotional item, ask yourself “Is it something the
receiver will appreciate?” Even something as simple as putting prescriptions
and other pet items in a nice
tote bag can help give clients a
better overall impression of your business, making them more likely to return.
From free samples to
business cards, your goal should be to
make a highly positive impact instead of trying to connect with as many people
as possible.
Start Focused
If you have a new clinic, you’re probably limited on resources, so you should
put your marketing efforts where they really count. For veterinary offices,
that means focusing on pet-related events like adoption drives, dog runs, and
fundraisers that both help animals and let people bring their pets. This
guarantees virtually everyone you’re connecting with needs your services,
whether they’re current clients or in the process of finding a new vet.
Spread Out if it Makes Sense
A little over half of U.S. households have a pet, so no matter where you
advertise, you’re likely to connect with pet owners. Not everyone who has a dog
or cat is going to go to a park day, which makes less focused campaigns useful
for reaching these owners.
More exotic pets are a different matter: there are 10 dog owners for every bird
owner, and 20 dog owners for every horse owner. If your care focuses on
anything other than dogs and cats, you won’t see the same results.
Never Underestimate Word of Mouth
The best advertising is the recommendations of your clients since it’s free and
more likely to be trusted by those looking for vet services. You can help word
spread by actively encouraging your clients to leave online reviews, and you
might also consider a referral program to give discounts to clients who bring
in new customers. Having promotional items custom printed helps ensure that
your clients will have your contact information at hand when they want to brag
about you.
Keep Your Current Clients in the Loop
If you’re established, most of your business is going to come from your current
clientele. Remind them about appointments, send
cards for holidays and pet birthdays, and do what you can to
make the death of a pet easier with
memorial products and sympathy cards. Your
upfront spending will be low, but it can help you maintain relationships that
are profitable for your clinic and ensure reliable health care for your
patients.
Help Build Your Clinic’s Presence with
Help from Positive Impressions
Since 2008, we’ve helped veterinary clinics connect with current and potential
clients through quality promotional items. We offer a wide range of products
including cards, bags, memorial products and
calendars, and we can custom print
most of our paper products to help you stand out to your clients. We’re
constantly adding new items to help your clinic, like our latest
seasonal reminder cards. To stay on top of our
latest special offerings and clearance items, don’t forget to stop by our
Specials page.