No matter how you look at it, pet care is a booming business. Spending on pet care has grown around 5% year-to-year for the past 20 years, while the Bureau of Labor Statistics estimates job growth in
Veterinary Holiday Cards: How to Strengthen Client Relationships During the Holiday Season (Post)The holidays are one of the best times to reconnect with your veterinary clients. A thoughtful holiday card reminds pet owners that your practice values their trust while reinforcing the personal rel
Keeping Your Staff in the Loop(Post)It’s easy to concentrate on perfecting your practice, but what about your staff? It’s easy to assume everyone is doing what they need to do, but that can let issues build until they intrude on the hea
Managing Pet Health Information: A Lesson from DCM Issues Related to New Pet Foods (Post)In a perfect world, pet owners could get all the health care information on their pet straight from their veterinarian. However, news and online communities also play a role in informing clients for b
Easing The Experience of Losing a Pet(Post)Losing a pet is hard, and choosing to end a pet’s life is even harder. While making the decision to end a furry friend’s suffering is never easy, there are steps you can take to make the euthanasia pr
Promoting Annual Checkups(Post)Preventative health care is just as important for pets as it is for humans, but it can be hard to get your clients on board for adding the expense and inconvenience of check-up visits when their pets
Setting Up a Good Experience for Kids at Your Practice(Post)For the most part, when we see our patients, we just want to see them and their adult owners. However, some owners also bring their children with them. Babysitters aren’t available, the child wants to
Elevating After-Procedure Care in Veterinary Clinics (Post)The post-procedure pickup is often one of the most overwhelming moments of a pet owner’s day. Between the relief of a successful surgery, the sight of a groggy pet, and a whirlwind of verbal instructi
How to Talk to Clients(Post)Having a good client-doctor relationship can go a long way toward retaining customers and getting the compliance needed for health care. A big part of this is just knowing how to communicate with clie
Ways You Can Help Your Clients Travel with Their Pets This Holiday Season (Post)As the holiday season approaches, many families plan visits to see relatives. While including pets in these family trips offers joy and companionship, unfamiliar environments and travel can present ch
7 Ways You Can Increase Appointment Compliance(Post)For veterinary clinics, no-show appointments waste your time and mean that a pet isn't receiving the care they need. Appointment compliance should be a top priority to keep your schedule full and main
Helping Your Clients Avoid the Most Common Pet Toxins(Post)Regular checkups ensure most health problems can be treated in time to give pets a long life, but there are plenty of toxic products out there that can be lethal if health care isn’t sought immediatel