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Working with Service Animals: Questions, Procedures and Education (Post)
Who decides whether a pet is a service animal or an emotional support animal? How can you make clinic visits better for these working animals? What kinds of questions will their owners ask you? Let&r ...
Sympathy Cards: Embodying the Supportive Quality of Veterinary Care(Post)Empathy is one of the top qualities that clients look for in their service providers, and one they’ll judge you by. When a client’s pet passes away, the need for empathy only becomes str ...
Your Guide to Custom, Secure Prescription Pads for Your Veterinary Practice(Post)As a veterinarian, the health and safety of your patients are your top priorities. Every tool you use, from stethoscopes to surgical instruments, is chosen for its quality and reliability. The same s ...
Avoiding Medication Mistakes(Post)No matter how good our intentions may be, there can be a lot that can go wrong when prescribing medicine for pets. Writing mistakes and poor penmanship can lead to animals getting the wrong medicine ...
Making Medication Labels Your Clients Will Understand(Post)It’s believed that poor labeling is the leading cause for medication errors, but we’re only starting to understand the problem. The FDA has had almost 30,000 reports of medication errors ...
Promoting Annual Checkups(Post)Preventative health care is just as important for pets as it is for humans, but it can be hard to get your clients on board for adding the expense and inconvenience of check-up visits when their pets ...
The “Aww” Factor: Why are People So Amused by Unlikely Animal Pairs?(Post)People love going on YouTube and Facebook to browse videos and photos of animals being cute. Especially when they’re feeling down. What’s more relaxing and enjoyable than watching two unl ...
Planning a Seasonal Event(Post)Having an event to promote your clinic and the health of your patients doesn’t have to be handled in one day. A seasonal event lasts longer and is less intense, making it easier on your staff a ...
Strategies for Managing Pharmacy Inventory(Post)How many items do you have in your pharmacy? Hundreds? Thousands? All that inventory is tying up significant capital, but trimming down too much can cause shortages that keep your patients from getti ...
Common Medication Labeling Mistakes(Post)No matter how good you and your staff may be, or how attentive your clients are, mistakes happen with medication. Mix ups and dosage errors are common, but a combination of good labeling practices an ...
Adding Touches to Improve Retail Sales(Post)Your clinic’s retail space is easy to overlook because it’s not at the center of health care services. However, it’s an important source of revenue, and it helps clients who are loo ...
Tips to Give Your Veterinary Practice a Competitive Edge(Post)How can you give your clinic a competitive edge? The total experience from the first appointment scheduling to follow-ups is different from clinic to clinic, so there’s no way for customers to ...
