Having a good client-doctor relationship can go a long way toward retaining customers and getting the compliance needed for health care. A big part of this is just knowing how to communicate with cli ...
Unspoken Rules in Writing Veterinary Sympathy Cards(Post)Making an impact in the veterinary industry can be challenging. Every practice is looking to provide the same level of quality, from the clinic’s interior design, to customer service, to the a ...
Addressing Common Veterinary Concerns(Post)Even if you offer the best service in the area, you may be driving away clients if your clinic isn’t taking precautions to treat them and their pets with utmost care through the entire process.
How to Show Appreciation and Maintain Relationships with Your Clients(Post)Operating a veterinary business is a challenge. If you are in this industry, then you know that your customers don't have to give you their business. They can usually take their pets elsewhere for v ...
Personalize Your Message With Direct Mail Reminder Cards(Post)Pet owners will tell you that their dog, cat, parakeet, ferret or bunny are more like family than anything. Considering that 63% of households own a pet of some kind, it is no secret that Americans ...
Getting the Most from Your Business Cards(Post)Most of us get business contact information from the Internet today, but business cards are still important for networking with clients. These cards give clients what they need to know to contac ...
Great Marketing Ideas for Veterinary Clinics(Post)While many products can be sold on impulse, veterinary services are sold as they're needed. To be effective at marketing, you need to find ways to get pet owners to think about your practice when the ...
Parasite Prevention Made Simple(Post)Fleas, ticks, heartworm, and intestinal parasites are a year-round concern for pet owners and an ongoing conversation for veterinary practices. The challenge is not just preventing parasites. It is e ...
Find the Labels You Need with Our New Label Wizard(Post)Are you not sure which labels will work with your printer or pharmacy software? Do you want to make sure the label design you want will work with your printing system? We know this can be confusing, ...
How Can Your Practice Stand Out from Chain Clinics?(Post)As time goes on, more independent clinics are being bought by chains, while big box pet stores are now offering in-house services. How can you approach this challenge and give clients a reason to cho ...
How to Use Reminder Cards Effectively(Post)Even the best planners still occasionally forget an appointment with their veterinarian. Maybe they didn't add the time to their calendar - or their appointment card got lost in the shuffle at home.
Fighting Back Against Social Media Trolls(Post)When you mail out information, you have full control over what your clients see, but when you’re working through social media, anyone can add to the conversation. This can be good, engaging cust ...